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Came to sort my Hoover washing machine which appeared to have a fault with the selecter button.
Engineer sorted problem quickly and my machine is up and running again.
Thank you so much.
Will tell my friends about great service.
He's a legend. Upfront quote honoured. Came on time to appointment, called in advance of arrival, quick efficient service very friendly bloke
Nick is an absolute diamond. Got in from work at 2.00 pm on Friday afternoon to find worried elderly parents struggling with broken washing machine when they are going on holiday on Tuesday! While they were worrying about how they could get a new one delivered by Saturday - quick google and found Nick. Nick initially could not do anything until Monday. Explained the situation - Nick was here within the hour and the machine was fixed. £50 and cost of part. AMAZING customer service. Highly recommend and would definitely call again.
Nick round same day, quick correct fault diagnostic and fixed broken oven very quickly as had correct part in van. So no waiting. Fair charge for a good job well done - saved me loads of hassle – thoroughly recommended
John Wilkins , Wokingham
Honest, Reliable and Professional Service
I have used 'Ultra Appliance Repairs' twice in the past 9 months. First time, my washing machine was making strange clanking sounds when spinning and when I spoke to the Engineer, he was able to explain that the issue could be one of three things; the bearings or brushes or something else (which unfortunately, I can't remember). He arrived within 48 hours of my call and was able to confirm that it was the brushes that were worn - which he replaced there and then (had them in stock).
Second visit last month (August) was as that the 'door lock light' was flashing and more often or not the door wouldn't lock so that the cycle wouldn't start. Again, I called and spoke with the Engineer who again, explained that it could be one of a few issues, one of which was the pcb (programming board) another being faulty door lock. He assessed the appliance the next day and diagnosed the door lock was faulty. Although this was not in stock, he ordered the part and fitted the lock within a couple of days.
The Engineer was honest, reliable and professional - he only charges one labour/call out - if you need a part, you pay for that separately and the great thing was that he did not charge a 'Return to Fit' Fee - I would recommend him. So glad I have not had to buy a new machine - something that I - as most people - can't afford to buy at the drop of a hat.
Amazing service, answered my call and assessed and fixed our machine in just over an hour. Even went above and beyond to give us some maintenance advice! 5*
Great service, reliable, speedy and highly recommended - repaired our oven in Windsor and saved us lots of money
Speedy and helpful service. Really helped us out in an emergency! Would highly recommend.
Fast friendly service....fair charging and no extra call out charge when had to come back to fit part a few days later. Highly recommended.
Called up and my oven was repaired within a couple of hours of my call. Was not expecting such prompt service; this doesn't happen like this very often. One call out charge and he was carrying the part I needed on his van - he even threw in a free replacement bulb for the light that hadn't worked for years. Very impressive.
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